In order to prevent SMS spamming, cellular mobile operators have started suspending outgoing services of those mobile numbers that are originating SPAM text messages, we have confirmed with industry sources and multiple users who have faced such blockade.
Sources at PTA told us that this service suspension is meant for those who are SMS spamming of commercial purposes.
While requesting anonymity a source at PTA revealed that any mobile user who is sending identical text message to over to 200 users in less than 15 minutes, that is same SMS string sent over 200 numbers in 15 minutes or below, is going to face service suspension.
PTA sources, when asked for comment, said that they have mechanism in place to identify Bulk or SPAM text messages. they said that such service suspension can’t be undone by operators, instead a complaint is supposed to be registered at PTA’s toll free complaint number 0800-55055 or through email at ‘complaints@pta.gov.pk. Through complaint processing time for service restoration may take weeks, depending on number of requests PTA receives in certain duration.
Here below is the suspension notice received on mobile phone users:
“Dear customers your outgoing facility is being suspending due to spamming. For further query, please approach our helpline services”.
Here is a tip that f you do not want to be a text spammers then do not send blank sms to a single or multiple numbers because it can be a cause of service suspension too.
