Mobilink has launched Pakistan’s first “Phone Trade Program” enabling its customers to exchange their old cell phones with the latest 3G supported smart phones of their choice by paying the differential cost. The program is aimed at providing Mobilink customers with affordable access to 3G smartphones through a trusted retail channel for exchange of their devices. The newly purchased phones will come with Mobilink pre-loaded 3-month data bundle offer.
Aamer Manzoor, Head of Data Mobilink commenting on the launch of the Phone Trade Program said, “Mobilink has invested more than USD 4.3 billion in its operations and network modernization in Pakistan. We are the country’s largest 3G-ready network and the Phone Trade Program is in line with our strategy to improve customers’ experience by providing the latest technology and best voice and data offers. I am confident that this program will equip our customers with the best devices, empower them to use future technology and encourage them to make the most out of Mobilink’s best data offers on the go.’’
The exchange program is currently being offered at Mobilink’s Islamabad Business Center, Blue Area as a pilot project and will subsequently extended to major cities of Pakistan. Customers can exchange their old handsets after proper verification of IMEI and security checks with brand new 3G supported smart phones with pre-loaded data bundle offer with fair usage of 2GB. Phones of various brands including Samsung, HTC, iPhone and Huawei are available at the Business Center with Q-Mobile to be made available soon.
- A promoter and kiosk are placed at Mobilink Service center in Islamabad
- The trained promoter will ascertain the old handset value and offer to customer. This offer will be market attractive
- If customer accepts the offer in exchange of old handset, promoter will issue a new handset at market price
- Customer will pay in cash the differential amount to staff on the spot
- Mobilink will provide 3 month data bundle (Fair usage of 2GB) with each handset purchased
Terms & Conditions:
- Damaged/ faulty/broken handsets will not be accepted
- Handsets having different Mother Board IMEI # from the IMEI printed on back of the phones will not be purchased because of security issues
- Price offered to customer for used handsets will be final
- This is a trade in program. This means that a customer will be bound to purchase a suitable new model, after turning in their old handset
- No cash refunds will be allowed in any case
- Except Apple, all handsets will be in official distributor warranty. For iPhone no warranty will be provided as there is no official distributor in Pakistan
- Newly purchased handsets once opened will be treated as used, and will not be returned at full price
- Warranty claims responsibility will remain with official distributors
