As per the instructions of PTA, PTCL has started the biometric verification of 3G and CharJi EVO devices and asked customers to do it before January 31, 2016.
According to PTCL, this is a mandatory requirement that applies to both existing and new subscribers. Customers may biometrically verify their devices by visiting any of the following touch-points, along with their original CNIC & device.
- PTCL One Stop Shop
- Ufone Service Center
- Ufone Franchise
- PTCL/Ufone BVS Enabled Retailer
The deadline for Biometric verification is the 31st of January, 2016. All EVO & CharJi subscribers are required to verify their ownership prior to this date to avoid disconnection of services.
Subscribers will receive an SMS notification upon successfully biometrically verifying their devices.
Device MDN is required for biometric verification. Subscribers unaware of their MDN’s may simply text their ESN (Electronic Serial Number – an 8 digit alpha-numeric code present on devices) to 0512181218 to receive their device MDN.
Sample Format:
ESN DD726911 (Space after ESN) à 0512181218 (Standard SMS charges will be applicable)
CharJi EVO subscribers may forward their ICCID (20 digits present on the back of their CharJi Ruims) instead of an ESN or simply provide their ICCID’s instead of MDN for biometric verification.
ICCID (space) <Insert ICCID> 051-2181218
Terms and Conditions:
- BVS is mandatory and applies the entire EVO Wireless base i.e EVO 3.1 USB, EVO 3.1 Cloud, EVO TAB, EVO Wingle, Nitro USB, Nitro Cloud, CharJi Wingle,CharJi Cloud & CharJi Tab subscribers.
- Customers will present their fingerprint impression for biometric verification and provide MDN (or ICCID) + Original CNIC.
- New device activation time is between 10-15 minutes.
- The BVS touch points will also facilitate subscribers requiring change of ownership for EVO wireless devices.
