PTA has ranked Wateen Telecom as No. 1 in Wireless Broadband Service Providers. As before some days a survey was conducted by PTA to measure the QoS of broadband service providers in which none of the company fall 60% result. Now it has been announced that Wateen Telecom is at the top is broadband services providers.
PTA had devised QoS standards/Key Performance Indicators (KPIs) in line with best international practices and in consultation with service providers. The post survey analysis carried out onthe basis of scores against each KPI.
Since last year Wateen has invested much more to improve and expand its network, system and processes to ensure delivery of an outstanding customer experience future. The Abu Dhabi Group has continued to show great confidence in Wateen and its new management and have provided cash support of over $57 million in the 12 months. This has helped the company in optimizing its network by deploying new sites and relocating exciting ones to deliver the best quality of service for its customers.