Sybrid’s contact center for Telenor Pakistan will create jobs for 500 talented Pakistani. The project was led to a mutual investment of Rs. 100 million for setting up a contact center for customer’s facilitation of cellular subscribers.
Lakson Group subsidiary Sybrid (Pvt.) Ltd., a Business Process Outsourcing company, has completed a state-of-the-art contact center which it will manage for Telenor Pakistan. the new center will allow for efficient process handling to meet growing customer needs.
Chairman, Lakson Group and CEO Sybrid, Iqbal Ali Lakhani said, “We are proud to have completed the project well before the stipulated deadline. this is the first step by Sybrid has taken to providing Telenor Pakistan a holistic customer services package, and we look forward to allowing them to enjoy sustained cost and efficiency advantages through this partnership.”
CEO Telenor Pakistan, Lars Christian said, “Telenor Pakistan is committed to building a stronger customer-centric organization. Our partnership with Sybrid is step in that direction and we hope our customers will benefit from Sybrid’s expertise in customer handling.”