China Mobile Pakistan-Zong, Pakistan’s fastest growing Telecom Network, under its O2O project has partnered with UBL to establish for the first time in the Telecom Industry of Pakistan a unique service enabling subscribers to recharge their accounts and pay Post-paid Bills online.
Zong which started its operations only a few years back in 2008, has been taking giant leaps in the competitive market of telecom services by introducing customer centric services for different segments of mobile phone users along with expanding its network at an exponential rate. This latest partnership with UBL enables the customers of Zong to enjoy a unique service that allows subscribers to make payments via an Etisalat/UBL powered portal using their Debit or Credit cards (powered by MasterCard/VISA) to avail the Online Recharge or Bill Payment option regardless of the card issuing bank. Simplifying service availability and establishing an alternative channel, the option is meant to introduce a fast and effective way for the subscribers to reach Zong.
Expressing here delight on the occasion, Mr. Sikandar Naqi, Chief Public Relation Officer, Zong said, “At Zong, we believe in continuous progress and innovation, which in turn means better services and facility for our esteemed customers. This new billing system in partnership with UBL is just another example of our dedication towards providing better and time efficient services to our subscribers. Through such endeavors we show our commitment towards taking the telecom services in Pakistan to the next level.”
Speaking on the occasion, Syed Taha Afzal, Head Consumer Finance, UBL, said “We are pleased to announce that UBL is the first bank to offer a facility like this and with this collaboration we have opened new avenues in the payment industry. As a merchant acquirer, UBL will offer cardholders unmatched convenience with regard to Zong post bill payment options and Zong recharge.”
Mr. Afzal also added that the most attractive feature of this agreement was that this service is not limited to UBL cardholders and can be availed by any VISA/MasterCard Debit or Credit cardholder.
With the preference of 53% customers in 2012 in the entire industry, Zong remains the telecom operator of choice in Pakistan. With the passage of time, Zong has not only managed to attract a fair share of the market through innovative services but has also invested billions of dollars in Pakistan. By growing its operations, China Mobile Pakistan is also creating employment opportunities for the talented people of Pakistan. The company has generated more than 3000 direct and over 40,000 indirect jobs in the country.