If you are going to do online shopping read this useful article about the shopping experience online from the renowned and top shopping websites of Pakistan. First, I would like to make it clear that this article is based on the real experience of shopping sites; what they deliver and what they are doing. You can have the analysis of the services of online retailers.
A number of websites are there for online shopping in Pakistan while some of them having imported goods. Among them Daraz.pk, Kamyu.pk, Shophive.com, Homeshopping.pk, Yayvo.com and Shoppingbag.pk have a name. I recently had an experience of online shopping from kamyu.pk and shoppingbag.pak while I had the experience with others already. The quality, shipment, payment facility and return and exchange services are the priorities of people and the quality in all the services is the expectation of the consumers. It made me go through the services of all the famous and emerging shopping sites of Pakistan. This is something that the future online shoppers must know before they decide to buy from any of these sites. I would like to share the consequences with the other consumers too.
Among these prominent websites of online shopping in Pakistan while daraz.pk, kamyu.pk are the website selling local products of brands and others while Shophive.com deals in both local and imported and homeshopping.pk, yayvo.com and shoppingbag.pk are the websites selling imported products making the shopping of Amazon and eBay products easy. These websites are working as a bridge between Western retailers and the Pakistani buyers.
| Online Shopping Website | Service Quality | COD | Free Shipping | Returns | Unique Products | Product Quality |
| Daraz.pk | Good | Yes | No | Yes | No | Good |
| Kaymu.pk | Poor | Yes | Yes | No | No | Good |
| Shoppingbag.pk | Excellent | Yes | Yes | Yes | Yes | Excellent |
| Shophive.com | V. Good | Yes | No | No | No | V. Good |
| Homeshopping.pk | Excellent | Yes | No | Yes | No | Excellent |
| Yayvo.com | Excellent | Yes | Yes | Yes | No | V. Good |
Talking about the quality homeshopping.pk and shoppingbag.pk provided the best and high quality product as both provides imported goods. While shoppingbag.pk which is the emerging site in front of homeshopping.pk that already has earned a name; has the best of the health and beauty products that you cannot find on any other shopping website of Pakistan. Healthcare and beauty products are those people do not want to compromise upon. Everyone wants the best of these and that they can get from shoppingbag.pk. Another best thing about this website is that all the products as from trusted vendors of international trademarks. Uniqueness of the products is the feature that other online shopping websites do not provide. Unique appliances, toys and other products that this website has could not be found on others. Other website has the same of the clothing, jewelry, shoes, bags, electronics, home appliances, toys and other products that are common among all.This above table shows the overview of the analysis of the online retailers.
Homesohpping.pk is really the best for buying electronics, appliances and instruments. Consumers can have a wide range of latest gadgets on this website. Furthermore it also has the paintings and art pieces that are unique and that you cannot find on any other website either local or having imported products.
Moreover if you are looking for local and cost effective products in Pakistan with good quality you can buy them from shophive.com and daraz.pk. A good variety of all kind of products of daily and home use is available on the website with cash on delivery facility. It was good experience as I got the products of good quality and the exact order. Daraz.pk has good advertising strategy and they are using social media effectively. They have a range of products that are in the range of middle class of the society and they can buy easily. On the contrary shophive.com is for the upper class.
The bad experience went with kamyu.pk that did not provided with the order that I placed. Using the return policy of the website asking the replacement or refund they directed towards the voucher that did not work at all. It is really important to read the experience of the consumers that provides honest views and experience guiding and influencing buying behavior.
Contributed by: Aafiya Bint-e-Nasir
