For the past few months, online shopping in Pakistan has continued to surge the pandemic’s bottom line. And the results were also shocking. But research says that it is going to last longer even after the corona-virus epidemic.
Well, the brick and mortar stores have to come online to grow their business in a digital world. The countrymen have worked on initiating digitization among the customers through online shopping. And this worked too, with a booming economic revenue for E-commerce stores.
But there have to be customer demands followed even after the situations are familiar. However, people are now more concerned about the store’s precautionary measures against the virus and everything else after that. Customers have come up with some significant demands to be followed by the businesses in order to make a lasting impression. Let me list down what demands companies need to accomplish to have their customers retained.
- Healthcare And Safety Measures:
Customers are now more interested in the healthcare and safety measures that a particular company is taking. Stores must take care of all the Sops instructed by the government. Alongside this, they must consider their team members in all their precautionary measures and do take care of them. Any brick and mortar store that opens after months of lockdown must follow these:
- Must provide sanitizer to every visitor on the gate.
- Must check the oxygen and temperature of each visitor.
- Must give them gloves and masks if they don’t have one.
- The team and all the staff members should also follow all these instructions.
- Timely Delivery:
Nobody can afford delays in any situation, and if it’s an online shopping in Pakistan, then indeed it’s a no. Customers don’t compromise on their order delivery yet wanting to have quality products. Since it was new for many brick and mortar stores, it might be a hurdle for them to be on time.
On the other hand, it is an ample opportunity for businesses to partner with the outstanding delivery services of the country. Like many famous companies in Pakistan are doing, e.g., swiggy, Zomato, domino’s, etc.
- Easy Payments:
As soon as things are getting digitized, customers demand that their payments should also be made accessible. Several payment gateways make things easier for the customers to cooperate with the store. Getnow store, Telemart & Buyoye are the online stores that serve their customers with various gateways to get to their destination.
Apart from promising your customers of timely delivery, they also demand of convenience in every action. The primary concern is to have the choice of selecting the timings they want their order on and via which retailer. Because no matter what, convenience is one of the keys to a successful business relationship.
Above I mentioned a few factors that customers would like to have while doing online shopping in Pakistan even after the pandemic. As far as the digitization is concerned, you can avail great deals at getnow.pk at affordable prices.